Shipments or Deliveries are Simple as they may come & fast beyond expectations.

Shipment & Delivery Policy

At Hyperlocals, we ensure fast, reliable, and secure delivery of medical equipment to your doorstep. Our priority is to meet urgent medical needs with hassle-free and timely deliveries.

Delivery Timelines & Service Areas

• Hyderabad: Orders are delivered within 4 to 6 hours, depending on the location.
• Same-Day Delivery: Available in Hyderabad and select metro cities across India.
• Standard Delivery: Orders placed after the cut-off time will be delivered the next business day.

Same-Day Delivery Details

✔ Eligibility: Available for orders placed within our serviceable areas in Hyderabad and metro cities. Delivery times vary based on traffic, location, and demand.

✔ Order Cut-off Time: Orders must be placed before [insert cut-off time, e.g., 2:00 PM] for same-day delivery. Orders after this time will be scheduled for the next available slot.

✔ Delivery Hours: We deliver between 10:00 AM and 11:00 PM, Monday to Sunday. No deliveries are available after midnight.

✔ Shipping & Handling Charges: A delivery fee between ₹300 to ₹3,000 applies based on the equipment type, urgency, and distance. Customers will see applicable charges before confirming their order.

✔ Delivery Tracking & Confirmation:

• Customers will receive an order confirmation email with estimated delivery time.
• Once dispatched, a tracking link and real-time status updates will be provided.
• Our delivery personnel will contact the recipient before arrival to ensure a smooth handover.

Important Information & Compliance

⚠ Prescription Requirement (If Applicable):

• Some medical equipment requires a valid prescription as per government regulations.
• Customers may need to upload a prescription before completing their order.

⚠ Delivery Restrictions:

• We do not deliver life-saving equipment that requires immediate emergency response (e.g., ventilators for critical patients).
• We follow all medical device regulations and do not modify or resell used equipment without proper refurbishment and quality checks.

⚠ Return & Refund Policy:

• Returns are accepted only for defective or non-functional equipment, subject to verification.
• Refunds will be processed as per our standard return policy.

⚠ Force Majeure:

• Deliveries may be delayed due to unforeseen circumstances such as extreme weather, natural disasters, strikes, or government restrictions.
• In such cases, we will communicate updates promptly to the customer.

Customer Support

📞 Need assistance? Contact us:

• Phone: +91 6300041183
• Email: info@hyperlocals.in

+91-63000-41183

+91-63000-41183